The Department of Consumer and Business Affairs had an exceptional year with significant change, growth and expansion to more effectively serve the residents of Los Angeles County. Most notably, we took on a new department name—and accompanying logo—to better reflect our mission of promoting a fair and vibrant marketplace for consumers, businesses and communities.
Last year, we proudly merged the County’s Office of Small Business into our department. This unit, now called Small Business Services, contributes to Los Angeles County’s growing economy by certifying local small businesses and connecting small business owners with valuable contracting opportunities.
The newest Small Business Services program is the county’s Small Business Concierge. It’s a one-stop shop for any budding entrepreneur in Los Angeles County to get the answers and advice they need to start a successful small business.
Last year, the Board of Supervisors tasked us with managing a series of Business Forums across the county to get a more complete picture of the opinions of the labor and business communities regarding the county’s proposed minimum wage increase. The Board passed an ordinance to raise the minimum wage in the unincorporated areas of the county, and in the year ahead, our department will proudly assume the important task of enforcing the ordinance through our new Wage Enforcement Program.
Our roots are always in consumer protection and we took great strides to strengthen them last year. Our partnerships with law enforcement and prosecuting agencies led to several arrests in our fraud investigations. We worked with local and federal agencies to help combat immigration services fraud and enforce consumer product recalls. And our mediation service grew to help alleviate the burden of crowded courtrooms.
We look forward to another successful year of effective and caring service. Please call us, visit us online, or stop by one of our office locations if you need our assistance. It’s our pleasure to work for you.